TAIWO AMINAT MOPELOLA
Data Analyst | Associate Product Officer
Lagos, NG.About
Results-driven Data Analyst and Associate Product Officer with expertise in business analysis, customer behavior metrics, and data reconciliation. Proven ability to leverage Power BI, SQL, and Excel to drive data-driven decisions, optimize product offerings, and enhance operational efficiency. Successfully automated processes, manipulated complex datasets, and delivered actionable insights that improved customer retention by 79% and re-engaged 75% of inactive subscribers.
Work
STERLING BANK PLC
|Data Analyst/ Associate Product Officer
Marina, Lagos, Nigeria
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Summary
Led data analysis and product management initiatives to optimize business metrics, enhance customer experience, and drive operational efficiency for the Ecopay POS machine business.
Highlights
Performed comprehensive data cleaning and management, ensuring 100% data accuracy and consistency across diverse formats and sources to support critical business decisions.
Analyzed master data to track key performance indicators (KPIs) for growth, retention, acquisition, and user activity, developing dashboards that provided actionable insights and recommendations.
Initiated targeted outreach and analyzed feedback from inactive subscribers, successfully re-engaging approximately 75% of them.
Conducted monthly payment audits and reconciliations with partners (Hygiea, Bastion, AXA Mansard), achieving 100% error-free reconciliation.
Analyzed customer utilization data, identifying a 65% service underutilization and developing strategies (guides, messages) that increased utilization to 89%.
Achieved a 30% increase in new vendor onboarding, a 75% re-engagement rate for inactive vendors, and a 79% vendor retention rate by providing ongoing support and managing resource allocation.
Developed and maintained an automated dashboard using Google Sheets and Power BI, providing quick access to product, business, and marketing metrics for strategic decision-making.
STERLING BANK PLC
|Data Product Officer Intern
Marina, Lagos, Nigeria
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Summary
Supported data management, payment audits, and reconciliation processes to ensure data integrity and operational accuracy.
Highlights
Managed data, ensuring accuracy and availability for product analysis and reporting.
Conducted monthly payment audits, identifying discrepancies and ensuring financial accuracy.
Performed data and payment reconciliation, contributing to streamlined financial operations.
N-power - IJU STATION PRIMARY SCHOOL
|Class Teacher
Iju Station, Lagos, Nigeria
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Summary
Educated and guided primary school pupils across various academic subjects, fostering a positive learning environment.
Highlights
Taught and guided pupils in academic subjects, contributing to their foundational learning and development.
Developed engaging lesson plans and instructional materials tailored to diverse learning styles and age groups.
Assessed student progress and provided constructive feedback to support academic improvement and growth.
NYSC – GOVERNMENT DAY SECONDARY SCHOOL
|Class Teacher
KWANNAWA, SOKOTO, Nigeria
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Summary
Taught Mathematics to senior secondary students (SS1 and SS2) during national youth service, enhancing their quantitative skills.
Highlights
Instructed senior secondary students (SS1 and SS2) in Mathematics, improving their understanding of complex concepts.
Designed and delivered effective mathematics lessons, resulting in enhanced student engagement and academic achievement.
Provided individualized support to students, contributing to their overall educational success and preparation for examinations.
NATIONAL BUREAU OF STATISTICS(NBS)
|Trainee / Field Survey Officer
Oke Mosan, Abeokuta, Nigeria
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Summary
Conducted field surveys and collected data for statistical analysis, contributing to national data initiatives and accurate reporting.
Highlights
Executed field surveys, collecting critical data with precision and adherence to established protocols.
Assisted in data collection processes, ensuring accuracy and completeness for statistical reporting.
Contributed to the National Bureau of Statistics' efforts in gathering essential demographic and economic information.
FERVENT VENTURES LTD
|Secretary
Gudugba, Iju, Lagos, Nigeria
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Summary
Managed documentation, records, and administrative tasks, ensuring efficient office operations and professional visitor reception.
Highlights
Handled documentation and maintained organized records and files, improving information retrieval efficiency.
Managed physical and digital filing systems, enhancing data accessibility and security.
Provided professional reception for visitors and supported the Managing Director with special assignments.
PRUDENCE INTL COLLEGE
|Secretary
Alagbado, Lagos, Nigeria
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Summary
Recorded, organized, and maintained student/staff information, managed test questions, and handled parent inquiries efficiently.
Highlights
Recorded and maintained student and staff information files with 100% accuracy, ensuring data integrity.
Typed examination and test questions accurately and on schedule, supporting timely academic processes.
Responded to parents' requests and general inquiries courteously, enhancing stakeholder satisfaction.
Education
3MTT
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Certificate
Data Science
Udemy
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Certificate
Digital Product Management
Gomycode
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Certificate
Coding with Python
The Hong Kong University of Science and Technology (Coursera)
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Certificate
Python and Statistics for Financial Analysis
Nexford University
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Certificate
Data science for Decision Making
Moshood Abiola Polytechnic
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HND, Upper Credit
Statistics
Languages
English
Skills
Technical Skills
Google Suite, Microsoft Office, Excel, PowerPoint, Word, Power BI, SQL, Microsoft Looker Studio, Python, Data Cleaning, Data Management, Dashboard Creation, KPI Tracking, Payment Reconciliation, Website Metric Tracking.
Analytical Skills
Analytical Thinking, Data Analysis, Insight Generation, Reporting, Problem-Solving.
Soft Skills
Collaboration, Communication, Interpersonal Skills, Stress Management, Stakeholder Management.
References
References
Available upon request